niceness goes a long way

Now that I’m in the world of retail again, I constantly see the true nature of people. Most times it is a little disappointing: people getting outright angry about a book not being in stock three weeks before class starts, customers without an ounce of patience for a new cashier, employees who think they should be paid without working.

The disappointment comes from both sides of the retail arena, but what I’ve found is when someone is nice to me, I feel much more at liberty to assist them in any way I can. The reverse is almost always true too: when I am nice, a customer tries to help me as I help them.

Pretty wonderful what a little bit of kindness can do.